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Maria, the sleeping car attendant on 49(28) was the best I've encountered in 10 years of sleeper travel. She came in to the Albany NY station to meet me & escort me to the train. Everything was in place in my room, including 2 little chocolates and an extra blanket. She asked what time I would like dinner, when should she wake me the next morning with juice and/or coffee, and when would I like the bed made up? When I returned from dinner, my bed was ready, and Maria had put a post-it note on door with my AM wake time noted. While I was at breakfast the next morning, she made up the bed. Everything was in good working order in my room, and wehad an an almost on time arrival in Chicago, despite an hour's delay leaving Albany due to bridge problems. When I praised her work, she thanked me & remarked that she worked very hard. I tipped her well, and I made a point to write Amtrak to express my appreciation. Maria made my trip a true "first class" experience.
-------------------- My new "default" station (EKH) has no baggage service or QuikTrak machine, but the parking is free! And the NY Central RR Museum is just across the tracks (but not open at Amtrak train times. . ..) Posts: 337 | From: Goshen, IN | Registered: Jun 2006
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IIRC, this lady was my Attendant aboard #41, Three Rivers, PHL-CHI during May 2003. Hard to believe that she is still in service.
I wholly concur with your thoughts regarding the quality of her service.
Posts: 9976 | From: Clarendon Hills, IL USA (BNSF Chicago Sub MP 18.71) | Registered: Apr 2002
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Gil, I'm astonished that you remember the name of a sleeping car attendant you had 9 years ago!!! Wish I had that memory power!!
Posts: 2428 | From: Grayling, MI | Registered: Mar 2002
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Incidentally Henry, my car attendant on my very first trip ( in 2000 on the CZ) was Bob Reese whom you w rote about in your book which I had just read prior to that trip. He was great, but Maria still wins the prize. And Smitty195, a great attendant can make the trip even more memorable!
-------------------- My new "default" station (EKH) has no baggage service or QuikTrak machine, but the parking is free! And the NY Central RR Museum is just across the tracks (but not open at Amtrak train times. . ..) Posts: 337 | From: Goshen, IN | Registered: Jun 2006
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quote:Originally posted by Henry Kisor: Of what, Smitty, Maria or GBN's memory?
Hah hah--of Maria! I *know* GBN doesn't miss a trick. I imagine he has quite the filing system of keeping track of these things.
Posts: 2355 | From: Pleasanton, CA | Registered: Apr 2007
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