posted
I was pleasantly surprised when I went to check on a train's status yesterday. The page opened up with a big picture of the wave logo, and info on the new site below it. I was then redirected to a brand-new home page with everything completely redesigned. After exploring the site for awhile, I found it easier to use, more customer friendly, and containing better graphics than the original website. I give Amtrak a big 10 on this one!!!
[This message has been edited by Eric (edited 07-30-2001).]
Konstantin Member # 18
posted
I thought it was a nice site also. I am glad to see that they got rid of a lot of pictures, so that the pages load faster.
I wish that the date would not default back to the current date each time I look up a train. I look up the status of a lot of trains, and each time, I have to put in the date. It used to be that it would remember the date.
------------------ Elias Valley Railroad (N-scale) www.geocities.com/evrr
Mr. Toy Member # 311
posted
I like the fast fare finder on the front page. Save a lot of clicking.
------------------ Trust God, love your neighbor, and never mistake opinion for truth. -Mr. Toy
posted
I agree.. this page is a huge improvement over the last one. I think it's well spent money. Everything from the new look, to easier navigation to the fare finder on the home page is a huge improvement. They obviously looked at other webpages and saw what worked. Greyhound has had the fare finder on the home page for a while now. With the improvements to Amtrak's page, I'd say Amtrak's is now the better of the two.
-Tim
Trainsandmore Member # 896
posted
I went to the Amtrak's New Website, I have found that there was no Order Brochures on that New Website. How do You order Brochures from the Amtrak's New Website?
Steve Dunham Member # 924
posted
Try "Contact Us" to order brochures. For the Manassas Ry. Festival in June, the Va. Assn. of Ry. Patrons wanted Amtrak materials to distribute. I went to the Alexandria station, picked out the things from the rack that I thought would be useful, and called a number given me by the ticket agent. The person who answered gave me to another person, who didn't know where we could get schedules. In desperation, I sent an e-mail using "Contact Us" (this was on the old website). To my surprise, I had a reply the next day and, a few days after that, boxes of stuff at my house via UPS. We had plenty for the Manassas festival, for a speaking engagement I had in July, and almost enough for the upcoming Culpeper RR festival--we had to order some more Cardinal and Crescent stuff for that.
------------------ Steve Dunham Literalman@aol.com http://www.stevedunham.50megs.com/
Trainsandmore Member # 896
posted
Steve I went to the Amtrak's new website and went to the contact us just like you said. I have found that you have to type in your name, Email Address, Mailing Address 1, Mailing Address 2, City, State, Zip/Postal Code, Country, Phone Number, Topic or category, subject, Your Message.
Now do I have to Type in My Name, Email Address, Mailing Address1, Mailing Address 2, City, State, Zip/Postal Code, Country, Phone Number, Topic or Category, Subject, Your Message to order Brochures?
Steve Dunham Member # 924
posted
All that to order brochures? I guess so. I haven't fully explored the new site yet so I don't know of any place on the site especially for ordering schedules etc.
------------------ Steve Dunham Literalman@aol.com http://www.stevedunham.50megs.com/
MLC Member # 58
posted
When AMTRAK developed the new site, they conveniently neglected to include my NARP number in my profile. I tried to update my profile with both my NARP number and my Guest Rewards number several times with NO LUCK.
I followed their instructions two or three times without success.
So, I am not pleasantly surprised with the new website.
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