Just got back from a NOL to NYC on the Crescent round trip. WONDERFUL! What a great trip! Our car attendants were amazing. Romndell on the way was as gracious and helpful as he could be. One the way back, we had BY FAR, THE BEST! car attendant, OC. Smith. He was allways there, allways ready to help us. Also on the way there, my son got a stomach virus the night before. Romndell helped my husband get the shower ready when we needed to put my son with fever in to cool him down. ( he is fine now!)The new menu I am NOT fond of. No soup. And when my son asked for chocolate milk ( on way back) he was told "no". But yet they have milk, and Hershey syrup for desserts...ran out of mashed potatos...but yet had baked potatos ( can'tt they be mashed with some milk!)
We had an excellent waitress, Gerri. She was so nice and thank God for her because the other waitress, was plain rude ( or she was just like that maybe).
On the way there it seemed the food was an issue . Lunch was two choices of sandwhich only. Next day breakfast was only continental in sleeper ( something about a water problem).
The lounge car on the way back had an enclosed glass smoking section within it.
Train was early going, an hour late on the return.
Glad we did not take the sunset limited as it arrived about 10-12 hours late .
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