This is topic un-staffing staffed ticket offices in forum Amtrak at RAILforum.


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Posted by BNSF 1088 (Member # 2400) on :
 
Here is the list of those currently staffed stations whose financial
performance is such that we need to consider un-staffing.

The criteria used: revenue of less that 450K annually generated by the agent
at the station - the highlighted column. Many on the list are 5 day a week
stations.

We have included support information for you to evaluate- specifically labor
information (the labor dollars are from the FY06 Transportation budget as is
the headcount); revenue information-this information is from BRIO/FIS/Data
Warehouse; Quik Trak information; and then the ratios developed by using
cost/revenue information. There is also a sheet which indicates the
other services the station provides -such as a remit point for conductors.
We have removed stations from the list where there is no alternative for
remittances, but left on those where there MAY be alternatives.

Our request: Please review the list, data and ratios. As you are ready we
will set up conference calls to discuss. The decisions have to be made by
early February to be effective with the Spring timetable.

This information has been given to Government Affairs, Labor Relations, and
Marketing for their comments and review.

<<PW 26 Stations 011006.xls>>
 
Posted by BNSF 1088 (Member # 2400) on :
 
Here is the list

Fort Madison, IA
Hastings, NE
Lincoln, NE
Mount Pleasant, IA
Niles, MI
Ottumwa, IA
Rugby, ND
Topeka, KS
Texarkana, AR


Charleston, WV
Huntington, WV
Johnstown, PA
Prince, WV


Meriden, CT
Worcester, MA


Niagara Falls, NY


Wolf Point, MT


Hammond, LA
Meridian, MS
Ocala, FL
Pensacola, FL
Tuscaloosa, AL


Garden City, KS
Marshall, TX
Maricopa, AZ
Temple, TX
 
Posted by TwinStarRocket (Member # 2142) on :
 
This includes five stations that I depart from. Unfortunately if you book online, you can not depart from these stations unless you reserve far enough in advance for them to mail you the tickets. This would have prevented me from taking every one of my 4-5 long distance trips a year.

Another brilliant way to drive away customers. Part of the plan to prove no one rides long distance trains.
 
Posted by Big Merl (Member # 3251) on :
 
Wait, if the un-staff Texarkana, then how am I going to check all that Coors beer to Atlanta? I guess me and Snowman better get a truck or something...
 
Posted by Mr. Toy (Member # 311) on :
 
Interesting that they're mostly eastern stations, where most of Amtrak's business allegedly [Roll Eyes] comes from.
 
Posted by George Harris (Member # 2077) on :
 
Mr. Toy:

Only a Californian would say these are "Mostly Eastern" When you take east of the Mississippi and north of the Ohio and Mason Dixon line as "Eastern" you get only 4 stations losing agents. However, 5 are Deep South, 3 are West Virginia, and 3 are in Texas, counting Texarkana in Texas. All the rest are in the Great Plains states, except Maricopa.

George
 
Posted by Mr. Toy (Member # 311) on :
 
Guilty as charged!
 


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