posted
Ok, this I don't get -- maybe someone has a logical explanation for it -- if so, I'd love to hear it.
How come when a train is running very late, they will sometimes stop posting it's times on the website? This isn't always the case because I have seen train 14+ hours late and they will still post their estimated arrivals on the website, but then there are times they will just stop posting the times, calling it a "service disruption" and giving you the 800 number to call.
I mean I could see if the train wasn't running at all... that's a "service disruption" and it's estimated times should be yanked from the website. But if the train is still running (just 7-10 hours late), why not still post the arrival times? I mean people are still catching the train or picking people up.
Case and point, #6 that is getting into Chicago today (Friday, September 16, 2006). Someone yanked the estimated arrival times from the website, but when you call the 800 number, they say there is no "service disruption", it's just running about 8 hours late.
Any explanation for this? Why not just leave the ETAs up on the website even if it's horribly late.
Mr. Toy Member # 311
posted
I can't say for sure, but it has been my observation that when a "Service disruption" notice is posted it relates to an incident for which no specific time for resolution can be determined. An example might be accidents at rail crossings which may tie up a train for several hours for investigation, finding alternate crews, etc, even though the train is still operable.
Tanner929 Member # 3720
posted
Because posting "When You See IT!" or "When it gets here it gets here!" would not be very profesional. Either that or it can't fit on an electronic board. Think you could fit it on any old black boards still operating some where around the country.
posted